IT service companies right now are moving towards managed cloud services for obvious reasons:
1. Ease of deployment.
2. Easily manage infrastructure.
3. Less operating expenses compared to off-the-shelf/in-house solutions.
Another advantage of IT managed services is the company using the IT services is not tied to specific IT employees. The IT company providing the services can deploy several individuals with different skillsets specifically tailored to the task at hand. This flexibility allows the company to focus on what they do and totally delegate hiring and management of IT personnels.
Most Managed Services Providers bill upfront for the setup, a fee to transition to operations and a fixed flat monthly fee. This allows companies to cut down on cost especially when they know what their IT needs are every month.
When you manage your IT services in-house, you’ll have to hire and manage IT employees. They will undergo regularization procedures, earn annual salary increase, vacation and sick leave credits. You can’t fire a regular employee that easily if they underperform. Plus the possible legal risk you have to face when dealing with unsatisfied employee. You avoid all these risks with you have your IT services managed by a third party provider.
All the IT employees work under their company. They handle hiring, management, regularization, salary increase and vacation and sick leaves. They deal with absences, under performance, feedback and firing employees. You can imagine the amount of hassle you can avoid and still get your IT services running as you expect them to.
One of these Manage Service Providers is MegaPath. MegaPath Hosted Voice provides organizations with more functionality than traditional phone systems, enabling companies of all sizes to work smarter and increase productivity.
MegaPath Hosted Voice was awarded the 2015 Telephony Product of the Year. You can read more about it here: http://www.fierceenterprisecommunications.com/press-releases/megapath-hosted-voice-and-unified-communications-win-2015-internet-telephon