Advantages of a Managed IT Services

IT service companies right now are moving towards managed cloud services for obvious reasons:
1. Ease of deployment.
2. Easily manage infrastructure.
3. Less operating expenses compared to off-the-shelf/in-house solutions.

Another advantage of IT managed services is the company using the IT services is not tied to specific IT employees. The IT company providing the services can deploy several individuals with different skillsets specifically tailored to the task at hand. This flexibility allows the company to focus on what they do and totally delegate hiring and management of IT personnels.

Most Managed Services Providers bill upfront for the setup, a fee to transition to operations and a fixed flat monthly fee. This allows companies to cut down on cost especially when they know what their IT needs are every month.

When you manage your IT services in-house, you’ll have to hire and manage IT employees. They will undergo regularization procedures, earn annual salary increase, vacation and sick leave credits. You can’t fire a regular employee that easily if they underperform. Plus the possible legal risk you have to face when dealing with unsatisfied employee. You avoid all these risks with you have your IT services managed by a third party provider.

All the IT employees work under their company. They handle hiring, management, regularization, salary increase and vacation and sick leaves. They deal with absences, under performance, feedback and firing employees. You can imagine the amount of hassle you can avoid and still get your IT services running as you expect them to.

One of these Manage Service Providers is MegaPath. MegaPath Hosted Voice provides organizations with more functionality than traditional phone systems, enabling companies of all sizes to work smarter and increase productivity.

MegaPath Hosted Voice was awarded the 2015 Telephony Product of the Year. You can read more about it here: http://www.fierceenterprisecommunications.com/press-releases/megapath-hosted-voice-and-unified-communications-win-2015-internet-telephon

MegaPath Solutions: Choosing Internet

A business choosing an internet services provider needs to consider important factors to achieve specific connectivity needs such as reliability, selection, and scalability. See http://www.megapath.com/data/ for more information.

TRANSCRIPT

As a business owner, you do have a lot of options for different kinds of connectivity, for whatever kind of data you have.
It’s quite important that, to make sure that you look at the different options that are out there you are picking the one that’s going to work best for you.

MegaPath will always help you figure out the best route.

MegaPath is a great one stop shop. Because of the way we do business. We offer the full gamut of services that’ll address whatever kind of communications needs you have. MegaPath does have the reputation. They do have the reliable service. And MegaPath has the experience and knowledge to employ those things to create the best overall customer experience.

We have a reliability promise of 99.999% reliability. That means virtually no downtime at all for your service. And while your service is running, your business is running.

When you’re choosing a service provider you obviously want to make sure that they have the kinds of bandwidth that you’re looking for. But you also want to make sure that they are able to provide the reliability that you’re looking for, the security of the data that you’re going to be running across it. You want the network redundancy. You also want to make sure that the provider you’ve chosen has the reputation for providing service that you need.

On our lowest end we’ve got our DSL services, whether that’s asymmetrical DSL or symmetrical DSL. And those, of course, scalable services that allow you to get bandwidth transfer back and forth. They’re even capable of handling voice or other advanced services if that’s what your application calls for. As you get to bigger bandwidth needs we have bigger options. So, whether you want to go the direction of a scalable service like Ethernet, or a hard-wired nailed up service like T1, we’ve got all those options available for you. And so, whatever kind of bandwidth need that you have, we’re going to have a service that’s going to fit what you need.

With MegaPath you’re going to get the flexibility that you need to work with whatever your growth is going to be, with whatever your needs are now, with anticipation of what your needs are going to be in the future.

Ensuring Call Quality with MegaPath Hosted Voice

Good call quality on a MegaPath VoIP phone system needs three legs of a stool: an optimized Local Area Network (LAN), the right Broadband connectivity, and your MegaPath Phone system. For more information, see www.megapath.com/voice/hosted/. More videos are available at the MegaPath YouTube channel. http://www.youtube.com/playlist?list=UUoDZLwRcPLtCobay-6sIb_Q

Transcript
Businesses across the country are converting to voice over IP by the thousands every week. What you might not realize is the importance that the reliability of your Local Area Network, or LAN, and broadband connection, play in service delivery and called quality.

Let’s take a look at this diagram. This is like the three legs of a stool. All three legs have to work together for a successful implementation. Let’s look at the first leg of the stool –your LAN. Your LAN must be ready and compliant to support the real time nature of Voice over IP communications. Voice is being packetized and sent across your LAN, just like an email or any other data application. But, by the very nature of any live or real time conversation, the slightest delay caused by network congestion within your LAN, will cause call quality issues such as choppiness or dropped audio. Please note that the vast majority of call quality issues are caused by an underlying problem in your LAN. So, everything on your LAN, including switches, routers, firewalls, and cabling must be ready to support Voice over IP communications to ensure optimal call quality.

The second leg of the stool is the broadband connection. This connection must have enough capacity to support the combined utilization needs of your voice and data traffic. It must consistently deliver packets with low latency and no packet loss. We have found that Voice over IP operates best with less than 100 milliseconds latency. This is why we always recommend the use of a MegaPath broadband connection, such as an Ethernet connection, a T1, or DSL technology with QOS, or Quality of Service, fully enabled. By using a MegaPath provided network access service, your voice is being routed to our core network and prioritized to ensure the highest call quality possible. Please realize that some broadband connections like cable or often times operating over a shared network and can vary and their ability to consistently deliver voice communications. However, an Ethernet, T1, or other dedicated line connection, which we always recommend, is the optimal broadband medium for the delivery of high quality Voice over IP communications.

The third leg of the stool is your new hosted phone system provided by MegaPath. This is a fully redundant carrier-class network, design for high availability, and reliability, and is hosted in several world-class data centers operating 24 by 7 across the U.S.
In summary, the 3 legs of the stool are: your LAN, your broadband connection, and your MegaPath Hosted VoIP system. When troubleshooting call quality problems, it is important to look at each leg of the stool in order to isolate and determine what may be generating the issue. The good news is that today’s networking technology, LAN and router technology, allows us, by working together with the customer, to clearly identify the potential cause of the issue and to act quickly to correct and to resolve.

Megapath Voip Service

MegaPath is the leading provider of managed IP communications services in North America. MegaPath leverages its wide selection of broadband connectivity, Virtual Private Networks, Voice over IP (VoIP) and Security technologies to enable businesses to lower costs, increase security and enhance productivity. Businesses of all sizes can easily and securely communicate between their headquarters, branch offices, retail locations, mobile workers, and business partners.

Flexibility: By offering multiple access methods, hybrid VPN services, modular security offerings, industry-specific application support and end-to-end management options, MegaPath allows enterprises to minimize their network and IT expenses while meeting their business objectives.
Customer Care: Quality customer service is woven into the fabric of MegaPath’s identity. By leveraging professional Service Delivery Teams, systems and processes, MegaPath delivers mission-critical reliability and performance backed by stringent Service Level Agreements (SLAs).
Network Systems: MegaPath leverages its MPLS, fiber-optic backbone network through direct network and systems interconnections with the country’s leading broadband access providers. The MegaPath Customer Portal facilitates smooth implementation, management, visibility and control of its VPN, security and advanced IP services. The result is fully managed, cost-effective services with superior reach, reliability, performance and customer control.
MegaPath is committed to delivering the most flexible, cost-effective and scalable IP VPN, voice and security solutions available with the highest quality service and support. MegaPath leverages these solutions to significantly improve its clients’ productivity through the use of new applications and enhanced communications between their headquarters, branch offices, retail stores, mobile workers and business partners.

Megapath Reviews

http://www.tierzero.com/megapath/,
Megapath is one of the largest facilities-based providers of managed services in the United States providing voice, data, managed IT, and security services to enterprise and SMB customers.

MegaPath Demo – Hosted Voice with Mobile Integration

MegaPath’s Hosted Voice service beautifully integrates your smart phone and your desk phone. With a single click in a Web portal, your calls appear to originate from your VoIP number and all of your calls are routed through your Hosted Voice interface. For more information, see http://www.megapath.com/voice.

TRANSCRIPT
Now MegaPath gives you all the advantages of Hosted Voice right on your smart phone. With Hosted Voice Mobile, your customers and colleagues only have to remember one number when trying to reach you. It’s that easy. Hosted Voice Mobile introduces the new manager portal that you can access right from your smart phone. Tap the web App to set your call configurations, make and receive calls, and access your voicemail.

Use the convenient Hosted Voice Mobile App to set your current location so you can send and receive one-number calls no matter where you are.

Not in the office? Customers and colleagues only have to remember one MegaPath VoIP number to reach you regardless whether you’re at your desk or on your smart phone. When you’re on the go, you can use your smart phone to make and take calls and still appear to be calling from your MegaPath phone. And all usage charges are billed to your MegaPath calling plan.

Missed a call? With Hosted Voice Mobile, you also get Visual Voicemail, which means you can privately and discretely review your voicemail messages by reading them on your smart phone. Incoming voicemail messages can also be sent to your email so you can save your messages or forward them to your entire team.

With Hosted Voice Mobile, you can access the new Hosted Voice Manager portal, use one-number calling, and consolidate your long distance calling charges. It’s that easy. Hosted Voice Mobile, from MegaPath.